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Pay-on-Call

Pay-on-Call is Pagadera's way of collecting a payment during or right after a phone conversation, safely and without any card details changing hands. When it is time to pay, the customer is prompted to confirm the payment themselves from their own bank: no numbers read out, no details written down.

Every Pay-on-Call transaction is consumer-to-business and 100% secure. The customer's financial information stays with their bank or credit union and is never shared with your team or with Pagadera, so a call can turn into a completed, paid order in moments.

  • Collect payment during a phone call
  • Customer confirms from their own bank
  • No card details shared with your team
  • Turn conversations into paid orders
  • Consumer-to-business payments
  • 100% safe for the customer
  • Ideal for bookings, orders and follow-ups

Get paid on the call

Pay-on-Call is perfect whenever a sale, booking or renewal is agreed over the phone. Rather than promising to pay later or handing card details to an agent, the customer settles securely there and then, so you close the sale while the customer is still on the line.

  1. 01

    Pay in the Moment

    The customer completes the payment during the call, so agreements turn into paid orders without waiting or follow-up.

  2. 02

    No Details Exchanged

    Nothing sensitive is read aloud or recorded; the customer authorises the payment from their own bank.

  3. 03

    Fewer Missed Payments

    Collecting on the call means fewer forgotten or abandoned payments after the conversation ends.

Frequently asked questions

What is Pay-on-Call?

Pay-on-Call lets you collect a payment during or just after a phone conversation. The customer confirms the payment from their own bank, so nothing sensitive is exchanged with your team.

How is it different from Telesales?

Telesales focuses on taking orders securely over the phone; Pay-on-Call is about collecting the payment in the moment of the call, so the sale is completed before you hang up.

Is it secure?

Yes, 100%. The customer's financial details stay with their bank or credit union and are never shared with your agent, your business or Pagadera.

When should I use Pay-on-Call?

Any time a sale, booking or renewal is agreed by phone and you want the customer to pay immediately rather than later.

Does the customer need anything special?

They pay from their own bank through Pagadera, using the phone they already have on the call.

How do we enable Pay-on-Call?

Reach out to our team and we will help you set up Pay-on-Call so you can collect secure payments during your customer conversations.

Use the Pagadera app

Scan and Pay, 100% Safe.