The payment is consumer-to-business and 100% secure: financial information stays with the customer's bank or credit union and is never shared with your agent, your business or Pagadera. Agents can focus on selling, while customers stay fully in control of their own payment.
- Take payments securely over the phone
- Customers never read card numbers to an agent
- No financial details shared with your staff
- Lower fraud and chargeback risk
- Consumer-to-business payments
- The customer confirms the payment themselves
- Great for call centres and phone orders
Secure payments over the phone
Telesales removes the biggest risk in phone-based selling: sensitive details being spoken aloud and written down. With Pagadera the customer authorises the payment on their side, so your agents never handle card or account information and your customers never have to trust them with it.
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01
Nothing to Read Aloud
Customers confirm the payment themselves, so no card or bank numbers are ever spoken to or noted by your agent.
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02
Lower Fraud Risk
With no card details passing through your staff, you cut the risk of fraud, disputes and chargebacks on phone orders.
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03
Smoother Calls
Agents can focus on the conversation and the sale while Pagadera handles the payment securely in the background.
Frequently asked questions
How does a phone payment work?
Instead of reading out card details, the customer confirms the payment through Pagadera from their own bank. Your agent never sees or handles any financial information.
Is it safe for my customers?
Yes, 100%. The customer's card or bank details stay with their own provider and are never shared with your agent, your business or Pagadera.
Does this reduce fraud and chargebacks?
It helps significantly. Because your staff never handle card data, there is far less opportunity for fraud or disputes on phone orders.
Do my agents need special training?
Very little. The customer completes the payment on their side, so agents simply carry on with the call while Pagadera handles the rest.
Who is Telesales for?
Call centres, order lines and any business that takes payments over the phone and wants to keep customer data safe.
How do we set up Telesales?
Contact our team and we will help you enable secure phone payments so your agents can take orders without ever touching card details.